Accès Plus without disability card ≥ 80%
Even if you do not have a disability card equal to or greater than 80%, you can contact the Accès Plus Transilien service to obtain information on the service, particularly at the station, but you cannot book assistance.
(If you have a disability card greater than or equal to 80%, find the procedure here.)
How to use the Accès Plus Transilien service?
Our agents will do their best to assist you and make you travel on the Transilien network.
The travel and assistance guarantee is not applicable.
On the day of your trip, you can come to the station, a Transilien agent will welcome you and do their best to assist you and make you travel on the Transilien network.
Contact the Accès Plus Transilien SNCF customer relations center
Reservation or simple request for information, the Accès Plus Transilien customer relations center is at your disposal:
- By phone, by dialing +33 970 82 41 42 (Non-surcharged call regardless of operator, including from mobile, open every day from 7 a.m. to 8 p.m.)
- By email, by sending your request to accesplus@transilien-sncf.fr
