Aller au contenu principal

Even if you do not have a disability card greater than or equal to 80%, you are entitled to benefit from the Accès Plus Transilien service.

(If you have a disability card greater than or equal to 80%, find the procedure here.)

How to use the Accès Plus Transilien service?

Our agents will do their best to assist you and make you travel on the Transilien network.

The travel and assistance guarantee is not applicable.


On the day of your trip, you can come to the station, a Transilien agent will welcome you and do their best to assist you and make you travel on the Transilien network.

Contact the Accès Plus Transilien SNCF customer relations center

Reservation or simple request for information, the Accès Plus Transilien customer relations center is at your disposal:

  • By phone, by dialing +33 970 82 41 42 (Non-surcharged call regardless of operator, including from mobile, open every day from 7 a.m. to 8 p.m.)
  • By email, by sending your request to accesplus@transilien-sncf.fr